| There are two LED's located on the front panel of the 90si. The following three sections explain what the various LED states indicate. |
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Power-up:
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Note: Before applying power to the 90si, make sure that all cables are securely connected and that your commercial fax device is in Auto-Receive (Fax) mode and answers on 1 or 2 rings.
There are a series of LED indications during the 90si power-up sequence. Before power is supplied to the unit, both LED's will be extinguished. When power is initially applied, the green "POWER" LED will flash intermittently indicating that a self-test is in progress. Once self-test is successfully completed, the green "POWER" LED will illuminate. The 90si is now in the "ready" state. |
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Communication Errors:
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| If an error occurs during a reception or transmission of a fax, the red "FAULT" LED will illuminate. This indicates that a communications error has occurred. The unit will still operate. The red "FAULT" LED will go out after 90 seconds or once a new transmission begins. |
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System Errors:
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| Flashing green and red LED's indicate that the 90si has detected an internal failure during self-test at power up, or during normal operation of the unit. If this occurs, press the white "RESET" button located on the right side of the unit. This will restart the 90si and should return it to the "ready" state (green "POWER" LED on, red "FAULT" LED off). If it does not, depress the "RESET" button a second time. If this is ineffective, unplug the unit from the wall, wait a moment, and plug it back in. |
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Contact Customer Service:
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If all of these steps fail to return the unit to a "ready" state, contact Gateway Fax Systems' Customer Service Toll Free at 1-877-951-9800 or 804-796-1900 or via e-mail at help@gwfs.com. Our service staff will get you back on-line promptly.
STU/STE TEST LINE: You may also test your system or any of those in your secure fax network with our Secure Fax Test Line. Test, troubleshoot or simply practice, as much as you wish, from 9AM to 6PM EST. We are equipped with STU-III's and STE's (with operational key) and can fix you up quick. Please call toll-free: 1-877-951-9814 or 336-697-9100. Lonnie Burns will answer and be able to help you. |
